Terms & Conditions
Website Terms & Conditions
Acceptance — By using the brand’s websites and placing an order, you agree to these Terms.
Accounts — Keep login details confidential; you are responsible for activity on your account.
Orders & pricing — Orders are offers to purchase. We may accept or reject orders at our discretion (e.g., stock or pricing errors). Prices are in AUD and inclusive/exclusive of GST as stated.
Payment — We accept the payment methods shown at checkout. Transactions are processed by third‑party gateways; please review their terms.
Shipping — Delivery times are estimates only. Title and risk pass on delivery unless otherwise stated.
Custom & made‑to‑order items — For customised printing/framing/bookbinding, you warrant you own or are licensed to use supplied content and that it does not infringe any rights or contain prohibited material. Minor variations may occur; we will use commercially reasonable efforts to meet agreed specifications.
Returns, refunds & consumer guarantees — Your rights under the Australian Consumer Law apply. For change‑of‑mind returns, our policy is: [insert, e.g., 30 days for eligible unopened items; custom items generally non‑returnable unless faulty].
Educational content licence — Unless stated otherwise, downloadable teaching materials are licensed for non‑exclusive classroom use by the purchasing educator or school and may not be distributed publicly or resold.
Prohibited conduct — No unlawful, defamatory, infringing, or harmful content; no tampering or unauthorised access.
Intellectual property — All site and product content is owned by us or our licensors. No reproduction without permission, except as permitted by law or the licence above.
Warranties & liability — To the maximum extent permitted by law, we exclude all implied warranties and limit liability for breach of non‑excludable guarantees to the remedies permitted under the ACL (e.g., repair, replacement, or refund).
Privacy — See our Privacy Policy.
Governing law — Victoria, Australia.
Contact — Our main office.
Spam & Telemarketing Compliance Statement
We comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
We only send commercial electronic messages with consent, include our contact details in messages, and provide a functional unsubscribe.
We action unsubscribe requests within the required timeframes.
For telemarketing, we respect the Do Not Call Register and applicable industry standards. You can opt out of marketing at any time by following the unsubscribe link or contacting us.